We Ship Worldwide
Domestic Shipping - Australia
We ship from Melbourne with Australia Post, which provides domestic customers with the option to ship standard post or express (if you live within an Express area). Shipping will be calculated based on your postcode when you check-out, or you can get a shipping cost estimate in your shopping cart.
Within Melbourne metro area, standard flat-rate shipping of $8.50 applies to parcels up to 22kg. Free Shipping within Melbourne metro for orders over $150 (after discounts).
All our parcels are tracked with Australia Post and we will email you a tracking number once your order has been shipped.
We offer Worldwide shipping from our location in Melbourne, Australia with Australia Post. When we say Worldwide - we mean it! We've shipped parcels to Denmark, China, Canada and even Antarctica. And with over 20 years experience, we make sure all your parcels are packed with the utmost care to make sure they get to you safely.
We provide tracking numbers for all International parcels, which will be emailed to you once your order has been shipped.
Can I track my order?
Yes, Australia Post provides a tracking number which will be emailed to you when your items are shipped. Parcels can be tracked at the Australia Post website.
How long will it take my order to arrive?
Shipping times will vary depending on your location.
- Metropolitan Melbourne and Sydney takes 2-3 business days once shipped.
- Most other Australian locations vary between 3-7 business days. We do offer an Express next day delivery option throughout most of Australia. Please contact us if the order is urgent.
- International Air Shipping takes 7-10 business days.
- International Express Shipping takes 3-10 business days.
What if my order hasn't arrived within the estimated shipping time?
Please contact us if your order hasn't arrived and we will follow it up with Australia Post for you.
When I enter my location, it says please contact us...
Some locations require us to manually calculate shipping, so if you receive this notification, please send us an email at firstname.lastname@example.org and we will happily help.
Do you ship cold items?
Unfortunately we can not offer shipping for chilled items.
All other rates are calculated based on the weight/size of the parcel and their destination. You can calculate exact rates by using the "Estimate Shipping" calculator on the right side of your shopping cart: